Our goal is to process and ship your order ASAP. Cancelled orders if caught before shipping is done will pay a $15 cancellation fee. If already shipped the following terms below apply.

​

Once shipped cancelled orders will incur all shipping costs. After received inspect all items & resolve any issues within 3 business days. Special order items are not returnable. Our mistakes we will handle. Items not wanted or ordered incorrectly will receive 15% restocking fee & incur all shipping costs once returned in new condition. No returns after 1 business days.

Merchandise purchased online at Temptamia.com can be refunded by mail within 45 days of receiving your order. Online purchases returned will receive a refund of the price of the item and any applicable taxes issued in the original form of payment. Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. Please note that items purchased on sale cannot be returned and ineligible items included in the return package will not be credited. In addition, Temptamia.com no longer accepts exchanges.

​

Merchandise purchased at any Tempta-Mia Makeup Store can be exchanged or refunded in store within 7 days with an original Tempta-Mia Makeup Store receipt. The product as well as its packaging must be in good condition and should not show signs of use

 

Refunds will be made using the original method of payment. If the original method of payment is unavailable or if you are returning an item using a gift receipt, a merchandise credit will be issued.